NZI is committed to being a world leader in services to its customers - therefore the customer is at heart of everything we do. Key to customer focus is aligning ourselves to meet both the current and the future needs of our customers. This means listening to, and understanding what our customers want, and delivering it.
Our reputation is built on keeping the promise that we make when we acquire any new customer - "If you suffer from an insured loss, we will pay your claims rapidly."
We are recognized as being among the very best in Thailand for our fast, professional and listening claims services, proven by the result of extensive research by AC Nielsen - one of the world's leading research firms.
We listen to you and value your comments. Please drop us a line on what we should do to improve our services and our website to meet your needs.